AT&T Virtual Card, Order Processing? Not Instant.


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I signed up and paid for an AT&T; Virtual Worldwide pre-paid calling card. But, instead of getting my calling card information after paying I got this:

Your order is being processed. You will receive an E-Mail with the outcome of your order within 2 hours. If you have any questions about the web ordering process for your Virtual Phone Card, please E-Mail us at att@ecustomersupport.com or call 1-877-723-7679.

Huh? Come on AT&T; if I buy a digital download from Amazon there’s almost no wait. Why are you leaving me hanging for up to two hours? So much for speedy e-commerce.


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Rob Ainbinder

Rob is an SEO and Marketing strategist, creator, writer, entrepreneur, blogger, Dad and husband. He is also the author of “Mastering Google Keep”. In his spare time, Rob enjoys completing home improvement projects, crafting barbeque and cheering on the New England Patriots. Rob lives with his family (Wife, our teenage daughter, and dog Lilly) in Greensboro/High Point/Winston-Salem area of North Carolina.

2 thoughts on “AT&T Virtual Card, Order Processing? Not Instant.

  • August 10, 2009 at 12:14 pm
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    I've noticed the same thing and can't quite understand why there would be any lag-time on order processing. Unless there is something with it being a world-wide processing with country codes, but even at that, there should be much.. much less than 2 hours of wait time.

    Reply
  • September 26, 2009 at 9:46 am
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    You should try google voice, their international rates are the best I've found. I used to use Skype before, but with Google Voice, I can use my cell phone to make a call (or any phone).

    Reply

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