Frachetta/Schwan’s Nominated for Worst Web Customer Service
This is nuts! I send Frachetta/Schwan’s directions for cooking their product on a gas grill. Which I did successfully (see the form submission below). Sally and all of Schwan’s sucks! Instead of a customer for life I’m just another pissed of consumer!
The Reply from Frachetta/Schwan’s:
Thank you for contacting Freschetta Pizza regarding your comments.
Thank you so much for your enthusiastic support of Freschetta Pizza
products. Freschetta Pizza does not, however, accept unsolicited
submissions of ideas, plans, recipes, inventions or the like. Freschetta Pizza
is not responsible for unsolicited submissions and owes you no duty
should you nevertheless submit them. Anything you do submit becomes the
property of Schwan’s.
Please let me know if I can be of further assistance.
Freschetta Response Team