Frachetta/Schwan’s Nominated for Worst Web Customer Service

This is nuts! I send Frachetta/Schwan’s directions for cooking their product on a gas grill. Which I did successfully (see the form submission below). Sally and all of Schwan’s sucks! Instead of a customer for life I’m just another pissed of consumer!



The Reply from Frachetta/Schwan’s:


Dear Rob:


Thank you for contacting Freschetta Pizza regarding your comments.

Thank you so much for your enthusiastic support of Freschetta Pizza

products. Freschetta Pizza does not, however, accept unsolicited

submissions of ideas, plans, recipes, inventions or the like. Freschetta Pizza

is not responsible for unsolicited submissions and owes you no duty

should you nevertheless submit them. Anything you do submit becomes the

property of Schwan’s.

Please let me know if I can be of further assistance.

Sincerely,

Sally

Freschetta Response Team


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Rob Ainbinder

Rob is an SEO and Marketing strategist, creator, writer, entrepreneur, blogger, Dad and husband. He is also the author of “Mastering Google Keep”. In his spare time, Rob enjoys completing home improvement projects, crafting barbeque and cheering on the New England Patriots. Rob lives with his family (Wife, our teenage daughter, and dog Lilly) in Greensboro/High Point/Winston-Salem area of North Carolina.

4 thoughts on “

  • September 20, 2007 at 8:25 pm
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    Hey Rob,

    If you think Schwan’s sucks from a consumers point of view, you ought to try driving for them.

    You will learn the true meaning of SCHWAN’S SUCKS!

    Reply
  • February 28, 2008 at 9:39 pm
    Permalink

    Having worked for Schwan’s I can tell you that is a typical response of theirs. They really have their heads in the worong place. I found a message board for Schwan’s employees at http://www.retailreality.net

    Reply
  • January 4, 2009 at 6:29 am
    Permalink

    SCHWANS REALLY DOES RIPPOFF THEIR CUSTOMERS AND THEIR EMPLOYEES. i AM A FORMER ROUTE MANAGER HERE IS A WEBSITE THAT REALLY TELLS THE TRUTH ABOUT SCHWANS http://www.retailreality.net

    Reply
  • January 14, 2009 at 11:37 pm
    Permalink

    THIS WEB SITE NEEDS TO BE PUT OUT THERE.!! MOST ALL OF THE DRIVERS FEEL THERE JOB SUCKS. NOW THEY ARE FIREING THERE DRIVERS INSTEAD OF LAYING OFF. THEY CAN COLLECT, BENNIFITS, WITH A FIGHT.. SCHWANS SUCKS TO THE HIGHEST HILLS & SO DO THERE MGR.'S .. THEY RIPOFF EVERYONE THEY CAN

    Reply

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